YuniCon would not be possible without our helpers. We therefore welcome anyone who would like to take part in YuniCon. Would you like to see a convention from the other side? With us you have the opportunity to do so!
After registration we will get back to you with the fixed schedule about 2-3 weeks before the con 🙂
To work as a helper at YuniCon, you must be at least 18 years old.
- What else do I need to bring with me to become a volunteer?
In order to make the best possible contribution to the success of the event, it is an advantage in all areas if you are good with people and not easily flustered. Our aim is to present visitors with a great event and every volunteer can contribute to this.
- I would like to help, but don’t have time on all days
As a helper, you are there on at least 2 main event days, i.e. e.g. Friday-Saturday, Saturday-Sunday. Please only apply if you can be there as a helper on at least 2 days.
- Can I choose where I want to help?
When registering as a volunteer, everyone can indicate the areas in which they would prefer to help. Please note, however, that we cannot fulfill every request and it may happen that helpers have to be assigned to areas that do not correspond to their wishes.
- What do I get in return?
Of course you have advantages as a helper: Every helper gets a special golden ticket, as well as food and a cool YuniCon crew shirt.
- I would like to become a helper! Can I see anything at all from YuniCon?
In principle, it is possible to attend program items at the event. We are incredibly happy about your support, which is why it is also very important to us that the helpers have a great stay despite the tasks involved. We will do our best to ensure that you can see your favorite program, but we ask for your understanding that we cannot guarantee that everyone will be free for their desired program item, even if we make every effort to do so. Many factors such as the allocated area, peak times or the general number of volunteer registrations can influence this.
For the purpose of coordinating helpers, the data of some helpers will be passed on to our partner association and to the area managers.
The data of registered helpers will be stored for the purpose of recording working hours and quality assurance until further notice.
The data will only be passed on to the following parties:
Organizer: HaYuKo by Zlatko Hamzic
Partner association: Anime- und Manga Kulturverein Graz/ ZVR number: 1094383568
Area manager on behalf of the HaYuKo Group
You will receive further information by e-mail after successful registration.
Areas of responsibility:
Here is a brief overview of the different areas (Attention! These are only brief descriptions to give you an insight into what the activities can be) Each area receives a briefing on its activities!
- Gaming area: Monitoring of the devices, assistance for visitors in operating the various devices.
- Host Club Host: In the Host Club you can immerse yourself in conversations, discover new sides to yourself and spoil your guests with personalized goodies.
- Driver for guests: pick up and drop off at the airport/hotel, own car required
- Checkroom: Guests hand in their jackets, coats, bags and other items at the checkroom. It is important to label the wardrobe items properly to ensure that they are later returned to the correct owners. Customer service: Cloakroom staff should always be polite and helpful.
- Security guards: Depending on classification: admission control, monitoring: emergency exits, crowds, identification of suspicious activities, communication: employees, event organizers, emergency services. There is detailed training for the security staff on site.
- Cash desk: Money management: As a cash desk employee, you are responsible for accepting money from visitors to the event. You must ensure that incoming payments are processed correctly and properly.
Ticket sales: You sell tickets to visitors.
Customer service: As a cashier, you are often the first point of contact for visitors who have questions or problems. You need to be friendly and helpful to answer questions, listen to concerns and offer support if necessary.
Technical knowledge: We work with an electronic cash register system. In this case, you should have basic technical knowledge to operate them effectively. On-site training of the POS system. - Bar:
Preparation of alcoholic and non-alcoholic beverages This includes mixing cocktails, tapping beer, serving wine, etc.
Customer service: As a bar employee, you will be responsible for greeting guests, taking orders and providing them with friendly and efficient service.
Cashiering: You take payments and issue invoices to guests. Here it is important to work carefully and accurately to ensure that all transactions are accounted for correctly. - Information stand:
Provide information: You are responsible for providing visitors with information about the event, the program, the participating companies/organizations or
products/services. You should be well informed about the topic of the event and the exhibitors in order to be able to answer questions.
Answering questions: Visitors will have questions about the program and the event itself. You should be friendly, knowledgeable and helpful to answer their questions or direct them to the right person. - Jumper:
Flexible deployment: As a jumper, you are prepared to take on various positions and tasks during the event, as required. - Service:
Guest service: welcoming guests, providing information about the café menu, making recommendations and answering questions.
Order taking: taking guests’ orders for drinks, snacks or meals.
Cashiering: Accounting for orders, taking payments (cash or credit cards) and giving change. - Washing up:
Washing dishes, cleaning glasses, drying dishes
Cashiering: Accounting for orders, accepting payments (cash or credit cards) and giving change.
Guest services: greeting guests, providing information about items and prices.
